The district and tehsil governments have used a mobile app made by NIC Mainpuri to deal with the common problem of land disputes and the need for exact measurements and checks. This app is meant to make the field visit process more open and accountable by letting lekhpals (field officers) make physical trips to disputed lands and be tracked and checked. In this piece, we'll talk about how to play the game, what it's like to play, and how it helps the system for dealing with public complaints.
How to Use:
Register and log in:
On the mobile app, users, like district and tehsil officials and lekhpals, need to sign up and make an account. After registering, they can use their passwords to log in.
Complaint Details:
The tehsil administrator fills in the facts of the disputed land based on the complaints from applicants. This includes information like where the dispute is, where the borders are, and what the dispute is about.
Assigning the Task:
The job is given to the lekhpal, who is in charge of the field verification, by the tehsil administrator. The reference is sent to the lekhpal, who is then told about the land in question.
Field Verification:
The lekhpal goes to the land in question in the company of both sides of the dispute. They have to check the land and take pictures with the people to make sure the geo-tagging is done right.
Report Submission:
After the field visit, the lekhpal logs in to the mobile app and sends their observations and results. They give a thorough report that includes pictures of what was done and where it was done.
Gameplay:
District and Tehsil Administrators:
- Register and login to the mobile app.
- Fill in the details of the disputed land based on complaints received.
- Assign the task to the respective lekhpal for field verification.
- Monitor the progress of the field visit and access the submitted reports.
Lekhpals (Field Officers):
- Register and login to the mobile app.
- Receive the reference for field verification.
- Physically visit the disputed land in the presence of both parties.
- Verify the land and capture images with proper geo-tagging.
- Submit observations and findings through the mobile app.
Benefits of the Mobile App:
Transparency and Accountability:
The app makes sure that the land dispute settlement process is open and honest by letting the tehsil administration watch the lekhpals' visits to the land. It gives a way to check if the lekhpal has actually been to the disputed land, which cuts down on one-sided stories and possible biases.
Real-Time GPS-Based Grievance Redressal:
By using GPS technology that works in real time, the app makes it easier and faster to solve problems. The tehsil administration can keep track of how field trips are going and take the right steps based on the reports that are sent in.
Improved Quality in Public Grievance Redressal:
The mobile app helps make the method for dealing with complaints from the public better. It speeds up the transfer of complaints and makes sure that land limits are measured and checked correctly, which leads to fair and just decisions.
